Dear electricity and gas bills, the agreement between Enel and consumer associations for installments.
At the heart of the recent agreement between Enel and consumers, associations are the possibility of paying electricity and gas bills in installments: how this option works and how it is requested.
To amortize the expensive electricity and gas bills, it is possible to request payment in installments. In particular, domestic customers will be able to request it with a recent agreement between Enel and the consumer associations. Here’s how it works and what you need to do to request the installment.
Dear electricity and gas bills, payments can be made in installments
The possibility of paying off electricity and gas bills in installments was arranged to cushion the impact of expensive energy on customers most in difficulty. In this direction, an agreement was signed between Enel and the consumer associations recognized by the Ministry of Economic Development.
Under this agreement, domestic customers who find themselves in difficult situations will be able to request payment in installments of up to 12 months for both electricity and gas bills.
Enel’s plan provides for installments of a constant amount and, regardless of the amount of the invoice, there are no advances or minimum installments.
As specified by Enel in its press release, whoever requests the payment in installments will not see interest on arrears or deferral interest applied.
How to request the payment of electricity and gas bills in installments
The consumer associations involved in the agreement with Enel to agree on this measure are: Acu, Adiconsum, Adoc, Adusbef, Altroconsumo, Users Association of Radio and TV services, Asso-consum, Assoutenti, Casa del Consumatore, Cittadinanzattiva, Codacons, Codes, Confconsumatori, Federconsumatori, Consumer League, Consumer Movement, Citizen Defense Movement, Consumer Defense Union and National Consumers Union.
The installment plan can be requested on all invoices issued in 2022 and up to the date of 30 April. Access to this procedure is aimed at domestic customers and it is not necessary to wait for the invoices to be paid to expire.
Those interested in activating this option can apply for it by accessing their Enel customer area, or they can call the dedicated toll-free number or go to one of the dedicated Enel Spaces.
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