SPID: How to unlock the SPID

You were convinced that you remembered your login credentials SPID but, after entering an incorrect password several times, did you receive an unpleasant message stating that your digital identity was immediately blocked? You don’t have time to go to a physical office to request assistance and would you like to solve the problem in complete autonomy? If this is your real need, know that you are in the right place, at the right time.

In the following bars of this guide, in fact, I will explain to you in detail how to unlock the SPID using the automatic procedures made available by the various certification bodies. Do not worry, despite what it may seem, the procedure is far from complicated: just have some basic information to solve the problem brilliantly in a few minutes.

So, without further ado, make yourself comfortable and carefully read everything I have to explain to you on the subject: I’m sure that, at the end of reading this guide, you will have clear ideas on the subject and on the steps to take to unlock the SPID access. That said, there is nothing left for me to do but wish you a good read and big good luck with everything!

Preliminary information

How to unlock the SPID ©Aranzulla

Before getting to the heart of this guide and explaining, in practice, how to unlock the SPID, let me give you some more information about the potential reasons for the block. The first, as well as the most widespread, concerns entering an incorrect password several consecutive times in a short period of time: in such cases, the account is temporarily blocked for security reasons and is automatically restored after a certain time of inactivity.

However, it may happen that some Identity Providers apply stricter security policies, preventing the autonomous recovery of SPID credentials (as in the case of Lepid): when this happens, it is necessary to contact the assistance team of the certifying body, which will verify the identity of the applicant and reactivate, in a short time, the SPID access.

If, on the other hand, it is no longer possible for you to use the SPID identity because you have one forgot the credentials oi secondary access codes, the solution is often even simpler: all that needs to be done is to follow the automatic recovery/recovery procedure provided by the certifying body, to obtain the information requested via SMS on the number provided when activating the digital identity, or via e-mail. For everything to go well, you need to have some additional information, such as your own fiscal Code and the identification code of the SPID identity which is delivered via email when activating the digital identity.

How to unlock the blocked SPID

How to unlock the SPID ©Aranzulla

After explaining to you what are the reasons that could lead to the temporary blocking of SPID, the time has come to give you some more information about the procedures necessary to regain access to your digital identity.

For example, if your SPID is blocked why you can’t remember your username anymore or the password that you used to log in, I tell you right away that almost all Identity Providers allow you to retrieve your credentials in complete autonomy: in practice, all you have to do is go to the website of the identity certifying body SPID, select the item related to loss of username and/or password and follow the simple wizard, to get them again. During this stage, you may need to specify the SPID identification code and/or your tax code and, subsequently, the insertion of the one-time code received via SMS on the certified mobile number. For further information on this, please consult my tutorial on how to retrieve the SPID in which I have given you all the necessary information.

If, on the other hand, you are no longer able to log into SPID because your account has been temporarily suspended (if, for example, you have entered an incorrect password several times in a short period of time), you may simply have to wait a few minutes before trying to log on to the system again. In most cases, this procedure proves to be decisive.

In other situations, however, it may be necessary to follow an unblocking procedure similar to that envisaged for resetting the password, authorizing the modification of the latter after entering the disposable code received via SMS; in still other cases, it may be necessary to contact the Identity Provider technical staff directly to request the reactivation of the account.

Clearly, the procedure to be followed varies according to the certifying body that provides the SPID identity and the verification services supported; below I illustrate the procedure to follow to recover the SPID for some of the main providers.

How to unlock the SPID Poste

How to unlock the SPID ©Aranzulla

Let’s talk about PosteID of Poste Italiane: if you have temporarily blocked SPID because you have made too many attempts to login at close range, you will be pleased to know that SPID access is automatically restored after 30 minutes from the last failed attempt. So, all you have to do is wait half an hour and repeat the login procedure again using the posted app for smartphones and tablets Android, iOS, and iPad the PosteID official site or the login system with specific SPID for the service you need (e.g. the INPS portal). Keep in mind that for the unlock to be successful, you will need to authenticate using the username and the correct password associated with your digital identity.

If you no longer remember this information, you can try to recover the username and/or password in complete autonomy: all you have to do is connect to this web page from any browser you prefer, specify if retrieve the username or reset the password and follow the instructions received on the screen. In the first case, you will be asked to enter the SPID identification code (which you should have received via email when activating the digital identity), to have your username delivered to you via email or SMS; in the second case, instead, you will have to specify the username that you used to use to access the digital identity and then enter the disposable code which is delivered to you via SMS on the cellphone number associated with SPID, in order to continue with the password reset.

If you encounter any difficulties, I invite you to refer to my tutorials on how to retrieve the username And how to reset the password for the SPID of Poste Italiane, in which I explained how to proceed in great detail.

What do you say? You stayed shut out from SPID because you no longer remember the posted code? No problem, you can reset it at any time, either from the app of the same name or from your computer. To proceed, start the reposted app on your smartphone or tablet, tap the button Enter the app and authenticated using Facial recognition or Fingerprint. At this point, tap the ☰ resident button at the top left, tap the item Settings attached to the menu that appears, press the buttons Delete PosteID code And Continue to start creating a new code.

If you have not previously enabled the possibility of accessing by fingerprint, immediately after pressing the button Enter the app select the item instead I don’t remember the posted code and enter yours SPID credentials in the dedicated fields. Now, tap the buttons Log in And Continueenter the disposable code that has been delivered to you, in the meantime, via SMS and press the buttons Continue And Choose PosteID code, to start creating a new passcode. To find out more, I refer you to reading my tutorial on how to retrieve the posted code.

If, for any reason, you are unable to unblock the SPID posed by yourself, you can request the support of an insider, by contacting the toll-free number 800.007.777 the certified mobile number associated with the PosteID identity; the call is free both from landline and mobile and the assistance service is available from Monday to Saturday from 08:00 to 20:00; for the request for revocation of credentials, the service is instead available every day, 24 hours a day. More info here.